Terms of Service


Terms of Website Use

Please read these terms and conditions carefully before you use this website. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Operations

This website and the products sold here are created by fūm. We sell our products on our website store. At the moment, we do not have a brick and mortar retail space, although stock list locations are growing. We are currently a working studio and not open to the public, except by private appointment. 

Ingredients

We make our products with professional aromatic materials & natural ingredients: essential oils (organic & wildcrafted when possible), absolutes, isolates (derived from essential oil fractions), naturally derived aroma chemicals, and organic grape alcohol. Our perfumes are not for oral consumption. Our products are cruelty-free: we do not test our products on animals. 

Shipping

We offer Free Shipping within the Continental US (48 contiguous states). If you live in Alaska or Hawaii, we ask that you contact us before purchasing. We can calculate shipping costs for you using the best and most economical method possible for the contents of your order. For delivery outside these areas, please email us and we will determine if we accommodate shipping to your country or direct you to an alternative. We are not able to deliver shipments to P.O boxes or APO/FPO addresses. Delivery times vary according to location. We ship orders within 4 days of the day the order is placed. We must ship perfume via ground transport according to the law. This can take 1-7 days with our carriers, UPS, FedEx, USPS. We cannot be responsible for delivery delays and lost packages. If a package gets lost by the carrier, we will do our best to assist you and them to find it. Please email us with any questions regarding shipping and delivery.

Returns

All sales are final. For product safety reasons we cannot accept returns or exchanges. We encourage you to try our samples before buying a full bottle. As a good rule of thumb: Try before you buy. 

Safety

The user is solely responsible for the safe use of our products. We assume no responsibility or liability for any claims arising out of the use or misuse of our products. Please keep our products out of the reach of children. If you are pregnant or nursing, have heart disease, epilepsy, high blood pressure, diabetes, or any other medical condition that can be affected by essential oils or fragrances, please seek the advice of a health professional before using our products. We recommend testing our perfumes on a small area of skin to check for any possible allergic reactions. Apply a small amount to the skin on your inner arm. If redness, burning, itching or irritation occurs, stop using product immediately and wash with soap and water to clean the affected area. 

Limitation of Liability

fūm shall not be liable for any special or consequential damages that result from the use of this website or the use or misuse of our products, even if fūm has been advised of the possibility of such damages. You agree to indemnify, defend, and hold harmless fūm fragrances, from and against all losses, expenses, damages and costs, including attorneys' fees. 

Copyright

All pictures and descriptions on our website are copyrighted.